Office Admin / IT Assistant

Office Admin / IT Assistant (Elstree & Borehamwood)

Salary: £25,000 – £32,000 per annum, dependent on experience

Position Overview
We are seeking a proactive and technically adept Office Admin / IT Assistant to ensure seamless daily operations across administration, IT, and marketing support. This hybrid role is vital to maintaining business continuity, driving internal efficiency, and supporting cross-functional collaboration with key partners.

Key Responsibilities

• Office Administration
• Coordinate diaries, schedule meetings, arrange travel/accommodation, and provide meeting support
• Prepare PowerPoint slide decks and supporting materials for internal and external meetings
• Order stationery and office supplies; manage inventory levels and vendor relationships
• Arrange internal team events, staff socials, and support company-wide engagement activities
• Maintain office equipment and liaise with service providers for maintenance or repair
• Support HR admin: onboarding documentation, absence tracking, and personnel record maintenance
• Process and reconcile expenses, log invoices, and support basic finance tracking
• Oversee post handling, courier bookings, and front-of-house coordination
• Maintain shared calendars (Google/Microsoft), follow up on key actions, and manage internal reminders
• Manage core admin tasks: call handling, document control, filing, scanning, shredding, and archiving
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• IT & Technical Support
• Provide first-line IT support across PCs, printers, phone systems, and peripherals
• Set up user accounts, manage access permissions, and maintain IT asset registers
• Administer Google Workspace: user creation, shared drives, file access, and security
• Administer and maintain Microsoft SharePoint including permissions, structure, and document organisation
• Support and troubleshoot multi-factor authentication (2MFA) across all platforms
• Liaise with our external IT provider, to log and escalate technical issues and coordinate resolutions
• Assist with onboarding/offboarding from an IT setup perspective including device configuration
• Track system performance, assist with updates, and maintain IT documentation
• Marketing Support
• Act as internal point of contact for all marketing-related activity
• Liaise directly with our external marketing partner, to coordinate timelines, asset delivery, and campaign execution
• Organise internal input for social content, newsletters, and brand material reviews
• Track and log key deliverables and ensure visibility across the leadership team
• Provide basic formatting and proofing support for internal communications and promotional materials
• Ensure the company website is regularly reviewed and updated in collaboration with our external team
• Keep company Facebook and Instagram pages up to date with content provided by the team or Kat
• Process & Operations
• Identify and implement admin and operational efficiencies
• Maintain and update internal SOPs, compliance documentation, and process flows
• Support internal audits and assist in documentation control through SharePoint
• Assist with ad hoc project delivery and cross-functional coordination

Required Skills & Experience

• 2+ years in a similar office admin or support role, ideally in a professional services or recruitment environment
• Strong IT literacy with working knowledge of Google Workspace, Office 365, and SharePoint
• Basic troubleshooting skills for day-to-day office tech issues
• Familiarity with 2MFA and access/security best practices
• Strong organisational skills, ability to multitask and meet deadlines
• Confident communicator, both written and verbal, with attention to detail
• Self-motivated, service-oriented, and able to work independently

Nice to Haves

• Experience coordinating with outsourced IT and marketing teams
• Knowledge of internal compliance and data handling procedures (e.g. GDPR)
• Familiarity with automation tools (e.g. Make.com, Zapier)
• Experience in CRM/ATS platforms or internal content hubs

Working Hours & Environment

• Full-time (37–40 hours/week), Monday to Friday
• Free Onsite Parking
• Office based in Borehamwood.